Platform: ZTE Selected model: Z982 Put the phone into Factory mode: 1. Power phone OFF; 2. Press and hold "Vol-" button and connect USB cable. Searching for a phone. Please wait... Operation was canceled Performed by 1.6.4.0 Software version. Platform: ZTE Selected model: Z982 Put the phone into Factory mode: 1. Power phone OFF; 2. Press and hold "Vol-" button and connect USB cable. Searching for a phone. Please wait... Found phone on COM21 Mode: Diagnostic Firmware released date: Jul 19 2017 Firmware released time: 12:14:58 Firmware compiled date: Jun 21 2017 Firmware compiled time: 03:00:00 SW version: MPSS.TA.2.3.c1-00361-8953_GEN_PACK-1.103191.1.104438.1 Rebooting to Qualcomm 9008 mode... Found phone on COM22 Mode: Qualcomm 9008 Connecting... Reading info... QC Block ID: F0B1F4E6 QC HW ID: 0006B0E100040000 QC CPU: Snapdragon 435 MSM8940 QC HASH: 4A1B79ABCB9CA400C66E2764FF067E056D49C1B2711887E661C9E9107094C3E5 Searching loader... Sending loaders... Loader send successfuly. Reconnecting... Checking request.. Reading partition... Reading info... Brand: ZTE Model: Z982 Device: crocus Platform: msm8937 Android version: 7.1.1 Display ID: Z982_MPCSV1.0.0B14 Rebooting phone Backup saved as ZTE_Z982_25-02-2019_04-03-37.dump file Performed by 1.6.4.0 Software version. Platform: ZTE Selected model: Z982 Put the phone into Factory mode: 1. Power phone OFF; 2. Press and hold "Vol-" button and connect USB cable. Searching for a phone. Please wait... Found phone on COM21 Mode: Diagnostic Firmware released date: Jul 19 2017 Firmware released time: 12:14:58 Firmware compiled date: Jun 21 2017 Firmware compiled time: 03:00:00 SW version: MPSS.TA.2.3.c1-00361-8953_GEN_PACK-1.103191.1.104438.1 Rebooting to Qualcomm 9008 mode... Found phone on COM22 Mode: Qualcomm 9008 Connecting... Reading info... QC Block ID: F0B1F4E6 QC HW ID: 0006B0E100040000 QC CPU: Snapdragon 435 MSM8940 QC HASH: 4A1B79ABCB9CA400C66E2764FF067E056D49C1B2711887E661C9E9107094C3E5 Searching loader... Sending loaders... Loader send successfuly. Reconnecting... Checking request.. Reading partition... Reading info... Brand: ZTE Model: Z982 Device: crocus Platform: msm8937 Android version: 7.1.1 Display ID: Z982_MPCSV1.0.0B14 Searching for signatures... Resetting FRP lock.. FRP lock is successfully reseted! Rebooting phone Backup saved as ZTE_Z982_25-02-2019_04-05-33.dump file Performed by 1.6.4.0 Software version.