\\\\\\Looks like this device was reported lost or stolen. Device IMEI number: 359409083972117 Request number: NUL322864727495 Hi HOANG, We can't unlock this device. If you think this is a mistake call 800.331.0500 or 611 from your wireless phone for assistance. Thanks for choosing us, AT&T This is an automated email. If you reply to this address, we won't get it.